Booking Conditions

• All bookings are subject to availability.

• Prices quoted are based on live market rates at the time of enquiry.

• Bookings are non-refundable once confirmed.

• No date changes can be made after a ticket is issued.

• Passenger names must match passport details exactly.

• FirstCircle operates as a concierge service — not an airline or travel agent.

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Flight Pricing

Business Class

• Typical savings: 20–40%

• Concierge fee: £80–£100 per ticket

Premium Economy

• Typical savings: 20–25%

• Concierge fee: £40 per ticket

Long-Haul Economy (6+ hours)

• Typical savings: 10–15%

• Concierge fee: £20–£30 per ticket

Urgent Bookings (within 48 hours)

• Additional urgency fee: £50

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Payments

• Full payment is required before any booking is issued.

• Concierge fees are non-refundable once payment is made.

• Invoices and receipts are provided for every transaction.

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Your Responsibilities

• Ensure all travel documents are valid and up to date.

• Provide correct and complete passenger information.

• Notify FirstCircle of any special requests or requirements before booking.

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Our Commitment to You

• Source the best available fare at the time of booking.

• Provide transparent comparisons upon request.

• Deliver e-tickets and booking references promptly.

• Handle every booking with care, discretion and efficiency.

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